FAQ's

What should I do about the kids?

For some children the prospect of a new school, new friends or even a new bedroom can be daunting.

• Talk to your children about your move and get them used to the idea well in advance.

• Involve your children in the planning process

• Help them learn about the new community where they will be living.

• Let them be honest with you about how they’re feeling.

• Try explaining the concept of moving to young children by play-acting with dolls, boxes and a truck.

Above all, keep your children safe on the moving day and reassure your children that you’re not going to leave them behind! To assist your children, Trans International can arrange for parent information written by psychologists and teachers.

How can I manage to get it all done in time?

When it comes to moving Trans International is committed to making your removal experience as easy and stress-free as possible. We offer the complete package: packing, unpacking, cleaning, bed making, kitchen set up, insurance, specialised pet transfer, car transport, affordable and accessible storage and relocation services, the complete moving package… because we move your family, not just your belongings. Our partnerships with other service providers also give you the option of reduced rates on car hire, mobile phones, accommodation and more.

Are packing materials the same from each removals company?

No, Trans International utilises materials that are at the forefront of the removal industry and is the first to initiate new products into Australia. Our materials are fully recyclable and provide the maximum protection available. No matter how unique the item is to be moved, we have the-know how and the materials to suit. Our boxes are thicker than the industry standard and our array of cartons include: china, book, picture, mini robes, porta robes, essential, golf, lamp, wine (with inserts) bike and archive cartons…… we have the materials to offer the maximum protection to your personal effects and household goods.

Can Trans International help us settle into our new home?

Included in our standard move is unpacking to bench tops if you wish, but there are additional unpacking services you can choose from, such as making the beds, linen being placed into cupboards, crystal being wash and placed into appropriate cabinets, setting up your kitchen, picture hanging all types of services that help you enjoy your new home and location sooner.

Can Trans International help us with our new location?

Trans International understands the challenges of settling and living in a new city or country.  Whether it’s housing, education, health, driving, or any other aspect of learning how and where to get things done, we’re ready to help ensure the smoothest transition possible. We can organise settling in services, including Home Search, School Selection, Spousal Career Counselling, Cultural Briefings and Orientation as well as visa and migration details. Please contact us at corporateaccounts@transinternational.com.au so we can arrange for a specialist provider to contact you.

Are there any things I cannot take with me to my new home?